WASKO Command Support System is a multitask dispatcher’s platform for coordination of rescue and order actions among others in receiving notifications and handling events, managing support teams as well as visualisation, collection and processing data originating from territorial support teams. The system ensures IT support for actions undertaken by dispatchers of the following services:
- Fire brigade,
- Emergency medical service, emergency mountain medical service
- The police,
- Municipal guard,
- City services.
SWD System supports the process of handling events from the moment of receiving and registering the notification by diverting to appropriate support teams (e.g. Medical Rescue Team, Fire Brigade or Police) finishing on the transport of casualties to hospital. Location of particular events, position of support team and their status are constantly visualized on GIS digital maps constituting an integrated system module. SWD System ensures support for administration processes, including work schedules, settlement of working hours, planning of medicine purchases and settlement of their consumption. On the basis of collected data complete medical documentation is created enabling provision the hospital information of the condition of casualties as well as dispatcher’s settlement with National Health Fund. The system also renders available the module to creating and generating reports on the basis of the collected data.